Shipping Policy

Processing Time

All orders are subject to a processing period before shipment. This typically takes 3-14 business days. This time is required to verify your order, perform a quality check, and package the item. Processing time is separate from shipping time.

Shipping Time

After processing, your order will be shipped. Estimated shipping times are:

  • United States & Canada: 7-15 business days
  • International orders: 10-20 business days

Total Delivery Time = Processing Time + Shipping Time

Please note these are estimated business days. Delivery during peak holiday seasons may take longer.

Where We Ship From

We work with trusted suppliers and fulfillment centers across the U.S. and internationally to ensure reliable delivery and quality products. Our products ship directly from our partnered fulfillment centers located in various regions, including Asia, Europe, and North America. This model allows us to offer you unique products at the best possible prices.

International Shipping

We proudly offer worldwide shipping. Shipping costs and delivery times may vary depending on your location.

Tracking Your Order

Once your order ships, you will receive a Shipping Confirmation email with a tracking number. You can use this link anytime to check your delivery status. It may take 3-5 business days for the tracking link to update as the package moves from the supplier's warehouse to the shipping carrier's facility.

Delayed or Stuck Packages

Tracking updates can be slow or pause momentarily as a package moves between international checkpoints or customs. If your tracking hasn't updated in over 10 business days, please contact us at maifrencosales@gmail.com. We guarantee delivery and will investigate and reship your order if necessary after the maximum expected delivery window has passed.

Customs Fees and Duties

MAIFRENCO INC is not responsible for any customs fees, duties, or import taxes applied to your order. These charges are the customer's responsibility and are determined by the customs agency in the destination country.